SocialWell website and SocialWell’s suite of web, mobile, desktop, and other applications (“Apps” or “Platform”) are run by SocialWell Technologies Private Limited (“SocialWell”) with its registered office at Flat T-11/805, Tata Ariana, Mahalaxmi Vihar, Bhubaneswar, Odisha 751029 India for organizations and individuals to manage data, content, and documents
SocialWell Apps provide options for the organizations and individuals to collect, collate, and manage data and content through its apps
User/ Community: : A User is a human entity or an organization who is using Platform/ App/ API as registered or guest user. A User may have one or more roles as Readers, Submitters (Content Creators), Publishers, Content Reviewer/ Moderators in the Apps.
Platform: The term platform refers to the combination of the physical Applications such as website, Android, and iOS Apps, its content, services, and community of Users/ Readers, Content Creators, and partner organizations
Cookie: Cookie refers to small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user's web browser
We collect personal information about you when you use the Platform. Without the personal information, we may not be able to provide some services from SocialWell. Such information includes:
2.1 Information Needed to Use the Platform:
2.1.1 Contact, Account, and Profile Information: SocialWell stores your personal information such as your first name, last name, phone number, postal address, email address, and profile photo, preferred language(s), and your location(s). such as province and country if you sign up in SocialWell.
2.2.2 Search history: Stores and maintains search history of registered Users to show you search history. The search history records may include search terms you have used and the corresponding search results.
2.2 Information You Consented to Give Us:
2.2.1 Optional Profile Information: We also collect your social media handles.
2.2.2 Preferences: The Platform also stores the bookmarks for Authors (contributors), subjects or keywords (tags), and publishers (organizations) for the registered Users. Based on this information, the Platform may send you notifications such as alerts and periodic emails on the updates on your preferences.
2.1.3 Site visits: Collects and stores your visit to sites and your usage of different Apps. This feature enables the Users who have registered in App to get the view history in App. If you disable the optional cookie, the site will not collect and store your site visit history.
2.1.4 Log Data and Device Information: We shall also collect and store how you have used the Platform, including IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, and crash data
3.1 Deliver Services and Improvise the App Experience: We use this information to:
a. Understand the shortcomings in App information architecture and improvise the same.
b. Improve the speed of response to help you get your preferred search results and resources.
c. Improve the quality of predictive and auto-suggestion of search results.
d. Perform required debugging of Apps.
e. Send you alerts and notifications.
3.2 Communications with You:
a. We may use the contact details provided by you to communicate with you and understand your engagement in App for different roles – for example, as Submitter (eg, Content Creator) of Resources, Moderators or Reviewer of content submitted by the community, request for copyright. permission for enabling access to the content for App community.
b. Responding to your request for specialized data and content that you may need for your research and survey purposes. Such data and content may exist in Apps or need to collate and prepare before sharing with you.
c. Responding to your reporting of bugs or non-availability of access to specific resource(s) in Apps through email or other appropriate means.
d. Responding to your review and feedback of the resource(s) published in Apps.
Apps provide its community with options to make their profile, resources, review, and feedback public and shareable with the rest of the App Community. Your content along with your profile link and details will be visible to the App community and larger audiences over the internet.
5.1 Data Erasure:
You can choose to delete your profile. However, deleting your profile will not remove the content including the resources you have submitted or curated or published in App.
5.2 Profile Update :
You shall be able to update most of the details of your profile, including your name, profile photo, biography, affiliations, and social media handles.
While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unlawful or unauthorized access, loss, destruction, or alteration.